Our
Privacy Policy
Contents
1. Overview
2. What information we gather and track and
what we do with it
3. Cookies
4. Security of sensitive data
5. Opt-out policy
6. Contacting us
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1.
Overview
My
Hobby Craft and its parent company, AP Ventures Pte Ltd, are
firmly committed to protecting the privacy our customers and
visitors to our website. This page details how we collect information
from customers and visitors, what we do with that information,
how secure it is in our hands and what alternatives you have
available.
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2.
What information we gather and track and what we do with it
The
IP (Internet protocol) address and browser type of all visitors
is automatically recorded in our site usage logs. This information
helps us to administer our website and make it more efficient
to give visitors an overall better experience on our site. This
information does not help to personally identify any single
user or groups of users. Thus, users will remain completely
anonymous even with the above information gathered.
If you simply browse our site, you will not have to enter any
personal information. Therefore, you will remain anonymous.
We
have an optional mailing list that all visitors may register
for to receive updates on new product availability and special
offers from time to time. Contact information gathered for the
mailing list is kept internal to our company at all times. It
will not be sold or otherwise revealed to third parties at any
time.
We
may from time to time have joint promotions or special offers
with third party companies and these may be publicized to members
of our mailing list. However, at no point will the contact information
of members on the list be revealed to our third party partners.
All mailings to members will come directly from our email servers.
Members
of the mailing list may opt-out of receiving future mailings
at any time using an easy 1-step procedure. Each mailing sent
to members will include complete information at the end of the
mailing on how to opt-out of future mailings.
When
someone makes a purchase on our site, we will collect full contact
details and payment information from the customer. This information
will not be sold or otherwise revealed to third parties at any
time. It will be used primarily to communicate with the customer
in order to promptly fulfill the order.
We
may from time to time have joint promotions or special offers
with third party companies and these may be publicized to customers.
However, at no point will the contact information or payment
information of our customers be revealed to our third party
partners. All mailings to customers will come directly from
our email servers.
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3.
Cookies
Cookies
are used to allow our shopping cart to function properly. Therefore,
you will need to have cookies enabled in your browser in order
to purchase tickets from us.
Your
payment information, home address and other contact details
are NOT stored in the cookie once you exit our site. The cookie
only lasts for the period that you remain on our site and use
the shopping cart to make a purchase.
Cookies
are small text files that your web browser creates and stores
in a cookies folder on your hard drive. These text files have
no way of carrying viruses or inflicting any damage upon your
computer. The cookies that we store for the period of your visit
do not in any way allow us to view the rest of the contents
of your computer, control your computer in any way, or extract
any personal information stored in files on other parts of your
computer.
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4.
Security of sensitive data
We
have established and rigorous security measures in place, both
online and offline, in order to protect sensitive data from
mailing list members and customers.
For
online security:
All transactions are encrypted with full 128-bit encryption
and carried out via the secure server of WorldPay, the professional
and trusted credit card payment processor we use.
Customer
information stored in our online database is protected from
hacking attempts by industrial strength firewall software and
database protection measures. We are constantly upgrading our
systems as new technology becomes available in order to maintain
very high levels of online security and data integrity.
For
offline security:
Employees with access to customer information or other sensitive
information are not permitted to remove this information from
our office premises at any time. We limit the number of employees
with access to sensitive information to the minimum required
to provide top-notch service to our customers and members.
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5. Opt-out Policy
For
member of our mailing list, they can refer to any copy of a
mailing received from us for details on our easy 1-step opt-out
procedure.
For
customers that do not wish to receive any further correspondence
from us, please email us at: optout@myhobbycraft.com and state
your full name, email address and reason for wishing to opt-out.
All opt-out requests will be honored promptly and courteously.
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6.
Contacting us
To
clarify issues pertaining to this privacy statement, you can
contact us at:
AP Ventures Pte Ltd
RE: Privacy Issues
45 Kallang Pudding Road
#06-02 Alpha Building
Singapore 349317
Phone: 65-842 1884
Email: info@myhobbycraft.com
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